Account Manager

Key Responsibilities

Client Relationship Management

• Act as a trusted partner to your clients, offering innovative solutions to address their business challenges.

: Foster lorgetern teationships through peactie and meaningia Ciet nterations.

Project Management Support

• Collaborate with the Head of B2B to deliver high-quality projects on time and within

• Work closely with internal teams, including finance, procurement, production, and

logistics, to meet client requirements.

• Monitor project progress and address issues promptly to ensure seamless delivery.

Sales & Business Development

• Maintain accurate records of orders and invoices, ensuring timely communication with
  production teams
• Partner with the finance team on reconciliations and issue credit notes when necessary.
  Identify opportunities for account growth through cross-selling and upselling.
• Prepare impactful reports and presentations to support client engagements.

Reporting & Analysis

• Provide clients with regular performance updates, highlighting key metrics and outcomes.
• Offer actionable insights to improve processes and enhance client satisfaction.

Problem-Solving

• Resolve client challenges efficiently, acting as a trusted advisor.
• Navigate complex situations with a proactive, solution-oriented approach.

What You Bring

• Bachelor’s degree in Business or a related field, or equivalent experience.
• Proven experience in account management, client services, or sales, with a track record of managing client relationships.

Exceptional communication and interpersonal skills.

• Strong organizational abilities and the capacity to manage multiple projects simultaneously.
• A proactive, problem-solving mindset with a results-driven attitude.

Preferred Skills:

• Experience in the retail, food, or HORECA industry.
• Proficiency in analytics and reporting tools.
• Ability to work independently and collaboratively.

Submit your resume and a cover letter to [email protected], with

“Customer Account Manager Application” as the subject line.

Application Deadline: 20th December 2024