B2C Intern

Reports to: Retail Manager

Division: B2C

Location: Kampala

Job purpose:

• Create the conditions with Partners that will put the customers at the heart of everything that they do.
• Ensure the Oryx Oasis shops, and other retail Partners operate in conformity with OEUL standards.
• Ensure professional implementation of Oryx’s B2C Customer and Dealer Value propositions.
• Prospect and grow NFR partner footprint across the network.
• Monitor Operational Excellence Tools and submit report on the same to the Territory & NFR Manager on a daily basis.
• Work with the Territory and NFR Manager to design sales activation initiatives to grow station sales.

Key Responsibilities: 

• Non-Fuel B2C (NFR):
  • Ensure a consistent customer value proposition is implemented in Oasis Shops to promote the Oryx Oasis Shop brand
• Operational Excellence: Maintain high operational standards – Move with the Territory & NFR Manager to ensure that our service stations ready to serve our customers
• Marketing: Implement and give ongoing support of Marketing and Network initiatives
• Grow station sales in line with the B2C strategy.
• Ensure proper management of company assets.

Territory Management:

• Ensuring stations share updated competitor price surveys and advising on pricing strategies
• Ensuring station share daily sales and stocks reports
• Any other work-related duties assigned by the BtC team.

NFR Management:

• With support, implement the category plans for the shop network
• Implement pricing and ranging/assortment strategy, as defined by NFR Oryx team
• Monitor market, propose and develop alternative responses regarding customer offer
• To identify potential inconsistencies and initiate appropriate action
• Sales Promotion Execution
• Help with creation of promotion and marketing mechanisms to support sales in the OASIS spaces

Key working relations:

Internal:

• Customer service & Logistics team
• Operations Team
• Finance Team Lubes and LP teams

External:

• Customers
• Station dealers and NFR Partners.
• Station staff

Experience & education required:

• Sales and Marketing Graduate.
• Must be prepared to work beyond normal working hours.
• Must exhibit high integrity and honesty in the performance of his/her function
• Must be able to communicate effectively with clients and transporters and internal stakeholders

Other Requirements/skills/competencies:

• Strategic Marketing and Planning
• Retail network operations
• Brand/Product Management
• Manage and Work in Teams
• Stakeholder Management
• Cost Management

All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-OXE-B2I–B2C INTERN”

Application Link:

https://qsourcingservtec.applytojob.com/apply/w5KIbEY3sw/QSSUOXEB2IB2C-INTERN

Note:

Deadline for applications is not later than 5:00 pm 12th Wednesday February 2025.

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.