Bancassurance Sales Officer

Key Duties and Responsibilities

• Customer Acquisition and Relationship Building:

1. Identify potential insurance customers among the bank’s customer base.
2. Develop and maintain strong relationships with customers to understand their insurance needs.
3. Conduct effective sales presentations and demonstrations to convert prospects into customers.

• Sales Target Achievement:

1. Achieve and exceed assigned sales targets for insurance products on a consistent basis.
2. Develop and implement effective sales strategies to increase market penetration.
3. Provide regular sales reports and analysis to management.

• Product Knowledge and Cross-Selling:

1. Acquire in-depth knowledge of the insurance products offered by the company.
2. Effectively cross-sell insurance products to existing bank customers.
3. Provide accurate and comprehensive information to customers regarding insurance products and benefits.

• Customer Service:

1. Provide excellent customer service by addressing customer inquiries and complaints promptly and professionally.
2. Ensure customer satisfaction through timely policy issuance and claims processing.
3. Build customer loyalty through exceptional service.

• Compliance and Administration:

1. Adhere to all insurance regulations and compliance requirements.
2. Maintain accurate and up-to-date customer records and sales data.
3. Contribute to the development and implementation of sales and marketing campaigns.

• Team Collaboration:

1. Collaborate effectively with bank staff to achieve common sales goals.
2. Participate in team meetings and training sessions.
3. Share best practices and knowledge with colleagues.

Qualifications, Skills, and Experience

1. Diploma or Bachelor’s degree in Business, Finance, or a related field.
2. At least one year of sales experience in the financial services industry, preferably in bancassurance.
3. Strong understanding of insurance products and the sales process.
4. Excellent communication, interpersonal, and negotiation skills.
5. Proficiency in computer applications, including CRM systems.
6. Ability to work independently and as part of a team.
7. Results-oriented with a strong drive to achieve sales targets.
8. Certification in insurance (COP) is an added advantage.