BUSINESS MANAGER

MAIN RESPONSIBILITIES:

• Ensures that Nation Courier meets monthly revenue targets and customer satisfaction objectives for direct areas of responsibility using the value selling process and partner with the sales team to interface with clients with an objective to meet and exceed sales goals.
• Ensure that the sales team is driving new clients, up-selling of existing courier clients while ensuring retention.
• Build and maintain a high performance sales team.
• Consistently focus on meeting the needs of the customers.
• Hold Business Executives accountable to performance including; forecasting to maximize opportunities and determine areas for improvement.
• Coach Business Executives to achieve maximum productivity through competency development.
• Identify opportunities for the Business Executives and assist in developing sales strategies.
• Provide proactive support in the recruitment of the best and most qualified individuals for available sales positions.
• Provide continued individual and team trainings.
• Provide opportunities for developing employees to the next level
• Manage employee performance.
• Serve as a member of the management team and help develop strategic direction for the department.
• Monitor commissions, reports, customer trends and competition to recommend, develop and implement changes in direction as needed.

QUALIFICATIONS & EXPERIENCE:

Academic: University Degree in Marketing, Business Administration or any business related course or its equivalent from an accredited institution.

Professional: Diploma in Sales and Marketing. Membership to a professional body like CIM is highly desired.

Experience: A minimum of 5 years of relevant sales/marketing experience in an FMCG industry as well as proven experience in meeting targets and managing people.

CORE COMPETENCIES

• Excellent sales and negotiation skills
• Strong problem solving and decision making skills
• Excellent communication and ‘people skills’
• Business Acumen-good commercial and business awareness
• Expert knowledge and skill in delivery systems
• Ability to motivate and lead teams
• Initiative and enthusiasm
• Excellent interpersonal skills including emotional intelligence
• Good planning and organizational skills
• Ability to work well under pressure and with tight time constraints
• Good IT, budget and report writing skills

If you believe that you are our ideal candidate, please submit your application, detailed CV and academic documents with a daytime telephone number as one PDF document, quoting the position you have applied for in the subject line by 20th March, 2024 to the HR Lead-NMGU, Monitor Publications Limited at [email protected]

Please note that only shortlisted candidates will be contacted.