Client Relations Officer (5)

 Fresher Customer Care / Admin Jobs)

Organisation: Uganda National Oil Company (UNOC) Ltd

Duty Station:  Kampala, Uganda

Reports to: Senior Corporate Relations Officer

Key Duties and Responsibilities:

• Receive all external visitors to the Head Office and coordinate/facilitate them to meet the relevant UNOC Officers in an orderly and planned manner.
• Coordinate and relay messages from external visitors to relevant UNOC Officers in the event that the visitors are unable to meet the relevant officers; where required, schedule follow-up meetings.
• Facilitate internal UNOC officers to make external calls where required; ensure calls are routed to the relevant external organizations and individuals and relevant information is relayed to the internal officers.
• Provide callers and or visitors with information such as company address, directions to the company location, website and other related information.
• Maintain a safe and clean reception area and ensure that all artefacts and decorations at the reception area are consistent with the UNOC brand guidelines.
• Coordinate and/or facilitate basic Office Safety indications for visitors.
• Receive mail, distribute it to the respective offices and make follow up on correspondence.
• Respond to inquiries queries, concerns and complaints raised by internal and external stakeholders.
• Schedule, organize and co-ordinate internal meetings.
• Support the coordination of staff and UNOC guest travels including Air ticket and Hotel bookings.
• Develop and mentor junior staff.
• Undertake any other assignment as may be required from time to time.

Qualifications, Skills and Experience:

• Job Qualifications: An honour’s bachelor’s degree in any of the following areas of study; Social Sciences, Arts, Development Studies, Public Administration, Social Administration, Office and Information Management, Business Administration, Secretarial & Administrative Studies or any degree in humanities.
• Knowledge and Experience: 0 – 3 years of relevant working experience.

Character & Competencies:

• Proven skills in Office Management
• Proven skills in verbal and written communication
• Working knowledge of office management systems and equipment.
• Proficiency in MS Office [MS Word and MS Outlook
• Strong communication and Interpersonal skills
• Proficient in English – verbal and written.
• Customer Service orientation.
• Interpersonal Relationships Management
• Office Management Systems
• Good organisation and multi-tasking skills
• Problem solving skills.
• Basic knowledge of Brand and Image management
• Added Advantage

How to Apply:

All interested candidates should submit their applications through the UNOC online recruitment system accessible through this link

CLICK HERE TO APPLY

Deadline: 20th December 2024

Note:

• Only applications routed through the stated link shall be considered.
• Any form of canvassing shall lead to automatic disqualification.
• UNOC is an equal opportunity employer.