Communications and Partnerships Assistant

Duties And Responsibilities

Support in Designing and implementing the Communication Plans

• Prepare and conduct communications needs assessments for CO projects;
• Support implementation of the Country Office Partnerships and Communication Action Plan (PCAP);
• Support the work of consultants related to all communication and creative products such as web design, videography, social media products, infographics, publication design, etc;
• Identify and develop storylines for publications contributing to development issues;
• Contribute to UNDP Uganda’s publication activities (project updates, infographics, human interest stories, annual report, newsletters, etc.
• Assist in updating CO website in line with corporate guidelines.
• Maintain database of digital content for websites and social media platforms.
• Prepare TORs for hiring vendors and suppliers to create content for digital communications.

Support in designing and Implementing Advocacy Campaigns

• Support the dissemination of corporate advocacy materials for launching flagship activities and publications such as the Human Development Report.
• Provide logistical support to UNDP campaigns, joint UN campaigns and/or events, and to organization of other publicity/outreach/promotional opportunities for country office programmes and projects.
• Draft, review and disseminate talking points, Op-Eds, media features, and project factsheets.
• Support One UN communications efforts and participate in the United Nations Communications Group (UNCG).
• Increase coverage and understanding of UNDP’s work in the country through development and maintenance of media contacts and providing newsworthy information to media, public and donors;
• Prepare and disseminate media advisories, press releases, and timely informative responses to media enquiries.
• Monitor print, radio, and online press to compile media coverage updates and distribute press briefs to relevant CO unit/staff.

Support in strengthening Partner Relations

• Support the compilation of key information for sharing with partners and donors.
• Assist on the design and implementation of effective communication materials for strategic targeting of partners and donors.
• Support Country Office resource mobilization and business development efforts.

Support Knowledge Management

• Effectively respond to inquiries for public information materials.
• Support the design and publication of country-specific communication for development materials.
• Facilitate UNDP Uganda internal knowledge building and management through identification and synthesis of best practices, and proactive information sharing and collaboration with the Project and Management Support Unit for the enhancement of reporting, communications, and monitoring and evaluation.
• Participate in data collation and information sharing on UNDP web-based knowledge management systems and collaboration platforms.

Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
• Communication – Ability to creatively communicate concepts in an engaging and simple way
• Brand & quality management – Ability to position a UNDP brand and uphold it to a high level of quality
• Communication – Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. .Ability to manage communications internally and externally, through media, social media and other appropriate channels
• UN policy knowledge – Ethics -Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
• Customer Satisfaction/Client Management – Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients’ immediate requests.
• Ability to anticipate client’s upcoming needs and concerns

Education

Required Skills and Experience

Secondary education is required.

• A university degree in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement
• Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant working experience , in communications, advocacy, partner relations at the country-level is required.

Experience

• Experience in design and implementation of communications policies and procedures is required.
• Experience in design and implementation of communications and advocacy campaigns is required.
• Track record of successful engagement and direct experience of strategic engagement with partners is required.
• Prior experience working in the UN or other international development organization is an asset.
• Demonstrated expertise in donor engagement and development
• Cooperation is desired.
• Demonstrated track record in communication for development (C4D) and strategic advocacy and communications of country programmes is desired.
• Proven track record of oral and written communications skills and demonstrated presentation and facilitation skills are assets

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

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