CREDIT ANALYST

Key Accountabilities (Duties and Responsibilities)

Financial 30%

• Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Relationship Manager and to maintain a high standard of credit analysis.
• Collect and analyse vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to Relationship Managers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
• Review all existing clients’ facilities on time.
• Prepare excess approval requests/notification for all excesses.
• Support the RM to achieve set income targets (Interest income and Non-interest income)
• Undertake RM’s responsibilities when RM is away.
• Ensure all income is collected.
• Cross-sell other Bank Products.

Internal business processes 40%

• Contribute in setting the Credit risk appetite
• Continuously review the appropriateness of the chosen credit strategies in the light of any changes in the market place, competitors’ activities and the business environment.
• Monitor accounts on a daily basis to ensure operations within the approved limits.
• Take remedial action by pursuing customers on regularization of overdrawn positions
• Prepare excess requests/notification for all excesses and follow up for sanctions by approving authorities.
• Confirm of Interest rates every end of month.
• Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RM.
• Provide an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
• Oversee the relationship management of assigned customers through maintenance of an effective call program.
• Make recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
• Run with a customer experience initiative to build customer loyalty for allocated portfolio
• Attend expeditiously to queries / routine correspondence generally emanating from Clients, Credit Administration, Risk Control, branches and customers.
• Accompany the RM on client visits and file call reports.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
• Review of draft offer letters received from credit operations in line with approval terms and conditions

Customer 20%

• Build and maintain positive working relationships with all levels of staff, to ensure effective problem and issue resolution.
• Develop a strong team, skills and culture around within the unit and the stakeholder teams.
• Turnaround time standards or benchmarks for decisions on Business credit applications ie: 1. Service Level Agreement (SLA) / Turn-Around Time (TAT) 2. Customer Satisfaction Index (CSI) benchmarks

Learning and growth 10%

• Maintain professional and technical knowledge by attending and contributing to training programmes, educational workshops, reviewing professional publications, establishing personal networks, participating in professional structures & studies
• Be self-driven and directed. Build excellence in coaching, problem solving, Presentation, communication and writing skills.
• Provide constructive leadership, coaching and advice to the reportees.
• Implementation of change for improvement in credit management.
• Performance Management

Ideal Job Specifications

• Academic Qualifications:
•  Any Degree from a recognised university
•  Credit Management, Accounting or Banking Qualification Experience:
•  At least 3 years relevant experience in credit analysis

Professional Training:

•  Professional qualifications in ACCA, CPA, CFA etc. are an added advantage
•  Strong general banking expertise Prior experience within the Corporate Banking environment is an added advantage

Desired work experience:

•  Minimum 3 years working experience in Banking as a Relationship Manager or Credit Analyst
•  Working knowledge and effective application of all relevant banking policies, processes, procedures and internal control guidelines to consistently achieve required compliance standards or benchmarks.
•  Knowledge and experience of bank practices that provide the basis upon which to provide guidance on activities/tasks in a manner that consistently produce high quality of service, drives quality improvements and continuously evolving operational changes.

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