EV Maintenance Technician

Key Responsibilities:

1.Maintenance and Repairs 

• Perform routine maintenance on electric motorcycles, including checking wheels, motor, brakes, tires, and electrical components.
• Diagnose mechanical and electrical issues using diagnostic tools and tests.
• Repair and replace faulty components, such as batteries, motors, brakes, wiring, and control systems.
• Ensure that bikes meet safety standards and are operating efficiently.
• Educate riders on basic maintenance practices, such as checking tire pressure or identifying early signs of electrical problems

2. Field Bike Rescue: 

• Respond quickly to emergency calls from stranded riders and provide on-site repairs or recovery.
• Perform basic troubleshooting and repairs at the location of the breakdown, such as battery swaps, motor repairs, or electrical system resets.
• If immediate repair isn’t possible, transport the bike to a service station for more in-depth repairs.
• Maintain a log of field repairs and breakdowns to track common issues and improve fleet reliability

3. Documentation and Reporting: 

• Maintain accurate records of repairs, services performed, and parts used for each bike.
• Report recurring issues to the Head of Operations for further investigation and long-term solutions.
• Assist in the development of repair and maintenance protocols to improve efficiency and reduce downtime

4. Customer Interaction and Support: 

• Interact with riders in a professional and supportive manner, explaining repairs and providing tips for bike maintenance.
• Educate riders on safe handling of electric motorcycles and how to avoid common issues.
• Provide customer support by answering basic technical questions from riders and addressing their concerns about bike performance

The Ideal Candidate: 

• Certificate in Automotive mechanics or a related field.
• MUST have 2 years of experience of repairs and maintenance for automobiles.
• MUST have a valid riding permit.
• Ability to work under pressure and respond quickly to breakdowns in the field.
• Knowledge of electric motor systems and electrical troubleshooting.
• Excellent problem-solving skills and a strong technical aptitude
• Skilled in using Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint).
• A customer-focused mindset with a passion for delivering exceptional service.

We are looking for someone passionate about E-mobility and is looking for a challenging and rewarding opportunity. If this sounds like you, we would love to hear from you.

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