Finacle Specialist

KEY ACCOUNTABILITIES:

• Design, configure, deploy, and maintain the state of the enterprise security for the Core Banking system and related applications
• Analysis and resolution of Finacle-related issues which have been escalated from the bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
• Coordinate with L3 support and product vendor in case of product bug/enhancement requirements and follow up with the vendor for early resolution and solution. Provide alternate solutions while pending the final resolution to help the bank continue with the business functions.
• Connect24 and Finacle Integrator Support.
• Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.
• Knowledge transfer, end users, L1 and L2 team members through organized on-job and off-job training.
• Own and document all Customization-Modifications done to the Core Banking system for continuity;
• Customization-Modification of existing Customizations, review of new customization requests, design, development and deployment of the same in production upon business confirmation.
• Provision of advisory services to the bank on the optimum use of Finacle products.
• Bottom-line responsibility for all product issues related to Finacle.
• Plan, coordinate and implement security measures to safeguard the Core Banking platform against accidental or unauthorized access or modification to the system.
• Schedule, plan and supervise the installation and testing of new products, upgrades, patches or improvements to the Finacle product suite.
• Gather system enhancement, data extract requests and reporting requirements from system users and work closely with the information technology team to develop detailed technical requirements and resulting specifications.
• Maintains Core Banking systems performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning; troubleshooting network problems; and escalating problems to vendors.
• Meets financial requirements by submitting information for budgets; and monitoring expenses.
• Customise the Finacle front-end and back-end Functionality
• Manage, Configure and optimise FInacle C24 and FI and interface with internal and external applications
• Carry out problem investigations and Effectively troubleshoot Finacle Problems
• Provide support to Level 1 and Level 2 resources

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Minimum of a Bachelor’s Degree in Computer Science, IT, Engineering or other related field from a reputable university or college
• Certification in database management preferred
• Finacle Core Banking Systems Training
• Minimum working experience of 5 years with 3 years of technical experience supporting Finacle banking system in the medium to large organizations
• Advanced hands-on Finacle Systems skills
• Able to implement Finacle test environments from scratch
• Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
• Significant experience in supporting databases (preferably Oracle, PostgreSQL and/or Microsoft SQL)
• Application development skills
• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
• Self-motivated team player with the ability to adapt and work cooperatively and effectively in different situations and teams to carry out assigned tasks mand aintain a positive attitude under stress conditions.
• Disposition to share knowledge fully and willingly with other employees in the interest of the organization.

INVITATION

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:

Vacanciesbank@dfcugroup.com

Deadline: Tuesday 4^th March 2025. Only short-listed candidates will be contacted.

Please note that all recruitment terms and conditions as stated in the HR Policies and Procedures Manual shall apply.