Head of Operations

Key Responsibilities:
Operational Management:
• Daily Operations Oversight: Manage the day-to-day operations of UWEAL, ensuring efficiency and effectiveness in all administrative and logistical functions.
• Policy and Procedure Development: Create, implement, and continuously refine operational policies and procedures to enhance efficiency and compliance with UWEAL standards and Ugandan laws.

• Procurement Management: Oversee procurement processes, ensuring timely and cost-effective acquisition of goods and services while maintaining quality standards.
• Facility Management: Ensure the maintenance, security, and proper functioning of UWEAL’s facilities, including offices and program sites, and manage any necessary repairs or upgrades.

Strategic Planning and Implementation:
• Support Strategic Planning: Assist the CEO in strategic planning by providing insights on operational capacities and constraints to inform decision-making.
• Operational Plan Development: Develop and implement operational plans that align with UWEAL’s strategic objectives and ensure all operational activities support these goals.

• Performance Monitoring: Monitor and evaluate operational performance, identifying areas for improvement and implementing necessary adjustments to achieve organizational goals.

Collaboration with the Head of Programs:
• Program Support Coordination: Work closely with the Head of Programs to ensure that operational support aligns with and meets programmatic needs.
• Joint Planning: Participate in program planning meetings to understand and anticipate operational requirements and provide input on logistical and administrative support.

• Logistical Support: Ensure the timely provision of logistical support for program activities, including transportation, accommodation, and materials procurement.
• Budget Contribution: Assist in the development of program budgets by providing accurate cost estimates for operational activities and ensuring operational needs are met within budget constraints.

Financial Management:
• Budget Development and Management: Collaborate with the Finance Manager to develop and manage the operational budget, ensuring that all expenditures are within budgetary limits.
• Financial Reporting: Provide regular financial reports to the CEO, detailing operational expenditures and identifying opportunities for cost savings.

• Cost Management: Implement cost-saving measures without compromising the quality or effectiveness of operational support.

Human Resource Management:
• Team Supervision: Supervise and support the operations team, providing guidance, training, and performance evaluations to ensure high performance and professional growth.
• HR Policy Implementation: Collaborate with the Senior HR Manager to ensure that HR policies and procedures are effectively implemented within the operations department.
• Staff Recruitment and Onboarding: Assist in the recruitment and onboarding of operational staff, ensuring that new hires are well-integrated into the team and understand their roles and responsibilities.

Risk Management and Compliance:
• Risk Identification and Mitigation: Identify and mitigate operational risks to ensure the safety and security of UWEAL’s assets and staff.
• Regulatory Compliance: Ensure compliance with all relevant legal, regulatory, and organizational requirements, maintaining up-to-date records and documentation for all operational activities.

• Policy Adherence: Ensure that all operational activities adhere to UWEAL’s policies and procedures, as well as Ugandan laws and regulations.

Reporting and Communication:
• Regular Reporting: Provide regular reports on operational activities, performance, and challenges to the CEO and Board of Directors.
• Internal Communication: Ensure effective communication within the operations team and between departments to facilitate collaboration and information sharing.
• External Representation: Represent UWEAL in external meetings and negotiations related to operations, building and maintaining relationships with key stakeholders and partners.

Qualifications and Experience:
• A Post Graduate degree in Business Administration, Operations Management, or a related field.
• At least 7 years of experience in operations management, preferably within a membership or non-profit organization.
• Proven experience in managing logistics, procurement, and administrative functions.
• Strong understanding of Ugandan labor laws and compliance requirements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with diverse teams and manage multiple tasks simultaneously.
• Strong problem-solving and decision-making abilities.

Key Competencies:
• Leadership and Management: Ability to lead and manage a team effectively, fostering a collaborative and productive work environment.
• Strategic Thinking: Capability to develop and implement strategic operational plans that align with organizational goals.
• Financial Acumen: Proficiency in budgeting and financial management to ensure cost-effective operations.
• Compliance and Risk Management: Knowledge of regulatory requirements and the ability to manage operational risks.
• Communication: Strong written and verbal communication skills for effective reporting and collaboration.

Duration and Terms:
This is a full-time position based in Kampala, Uganda. The Head of Operations will be expected to travel to program sites as required. Compensation and benefits will be commensurate with experience and in line with UWEAL’s salary structure.

Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

Job application procedure

If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:
Email: Candidates need to email their CV with a letter of interest mentioning their educational background, years of experience, current and expected salary, addressed to the Chief Executive Officer at [email protected]

Hard Copy: Candidates need to submit their CV with a letter of interest mentioning their educational background, years of experience, current and expected salary, addressed to the Chief Executive Officer at the address below:

Location:
UWEAL House, Coronation Drive, UMA Show Grounds – Nakawa,
P.O Box 109344, Kampala, Uganda
Tel: +256 414343952, +256 753 429427
Email: [email protected]
Website: www.uweal.co.ug

APPLICATION DEADLINE:
Application deadline: 28th September 2024 at 5:00 PM.
Only complete applications will be accepted, and shortlisted candidates will be contacted.