Head of Small and Micro business

KEY RESPONSIBILITIES / KEY DELIVERABLES

▪ Develop and execute the small and micro strategy and tactical business development plan, considering the market opportunity/growth potential, existing capabilities, and risk appetite.
▪ Select target markets and refine customer propositions to enhance the bank’s existing capabilities and competitive position.
▪ Provide essential support to small and micro businesses across the network, ensuring their growth and success.
▪ Innovate and customize products and service offerings tailored to the small and micro business segment.
▪ Ensure the integrity of our lending practices to maintain a high-quality book.
▪ Define measurable business growth objectives and management processes.
▪ Foster a service-based sales culture to spur business growth and relationship management.
▪ Conduct regular engagements to review goals, assess progress, and optimize team performance.
▪ Recognize and reward sales performers in line with the approved parameters.
▪ Collaborate with internal teams to ensure coordinated efforts and alignment with overall business objectives.
▪ Manage and design mitigants to all risks associated with this line of business.
▪ Ensure compliance with all regulatory requirements.
▪ Carry out any other duties as may be assigned by the head of department or management.

BUSINESS BEHAVIOURS

▪ The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
▪ Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
▪ Takes clear accountability and focuses on delivery of broader corporate goals.
▪ Ability to take decisions and progress towards goals in conditions of uncertainty.
▪ Ability to demonstrate a positive image and role model PBU’s values and leadership behaviours.
▪ Must be a person of impeccable integrity.

FINANCIAL RESPONSIBILITY

▪ Manage the small and micro business budget.
▪ Achieve the agreed financial targets related to revenue growth, customer acquisition, product mix, as well as balance sheet.
▪ Responsible for cost control and keeping within agreed SME budgets.

QUALIFICATIONS, EXPERIENCE, AND COMPETENCIES REQUIRED

▪ A degree in Finance, Business Administration, Economics, or a relevant field.
▪ Certified banking qualification or master’s degree is an added advantage.
▪ Relevant practical training in SME business growth in the financial services sector.
▪ Strong critical thinking, analytical, and problem-solving skills.
▪ Excellent verbal and written communication skills.
▪ A minimum of 7 years’ experience in a banking environment, with at least 4 years in the relationship management function.
▪ Proficiency in business development, customer service, relationship/people management skills, negotiation, leadership, marketing, selling, and credit analysis.

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION

▪ Cover letter, detailed CV, and copies of academic documents all as one file.

MODE OF APPLICATION

▪ Online applications addressed to Chief Human Resource Officer, PostBank Uganda.
▪ Send the application to [email protected] with the job title as the subject.
▪ Closing Date: Friday, 22nd November 2024, at 5:00 PM.
▪ Only shortlisted candidates will be contacted.