Hotel Sales Manager

This is a team leader position reporting to the General Manager and occasionally to the Regional Sales Director, responsibilities and essential job functions include but are not limited to the following:

MAIN DUTIES:

• Develop and implement comprehensive sales strategies to achieve revenue targets and market share goals.
• Conduct regular market research to identify emerging opportunities and threats.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth.
• Be cognizant of the business model to ensure it’s adaptable to meet emerging business and market trends.
• Utilize data and analytics to make informed decisions and adjustments to strategies.
• Collaborate with other departments such as marketing, operations, and finance to ensure a cohesive approach and alignment of strategies to achieving overall business objectives.
• Communicate effectively with internal stakeholders to align sales strategies with the group’s brand and service standards.
• Create and manage annual sales budgets and forecasts.
• Work closely with the Banqueting team to ensure seamless execution of client events.
• Communicate effectively with internal stakeholders to align sales strategies with the hotel’s brand and service standards.
• Collaborate with the marketing team to create promotional campaigns and packages.
• Provide input on pricing strategies, product development, and service enhancements.
• Ensure guest feedback is handled as per the outlined guidelines.
• Ensure adherence to client data collection, protection, and management as per policy and as per the data protection Act.
• Develop and grow business partnerships that have agreements that are within clearly stipulated time and legal frameworks with clearly outlined return on investment.
• Cultivate and maintain relationships with key clients, including corporate accounts, travel agencies, and event planners.
• Ensure sales costs are within budget by developing and managing the departmental budget by efficient allocation of resources.
• Provide regular reports on sales performance, market trends and forecasts to the Sales Director.
• Work closely with the leadership team to align the sales strategy with the overall sustainability agenda of the Hotel.
• Collaborate with other departments to create sustainable packages and offerings that appeal to environmentally conscious clients.
• Showcase the hotel group’s commitment to sustainability in sales presentations and marketing materials.

EDUCATION AND PROFESSIONAL QUALIFICATIONS:

• A university degree in Business Administration majoring in Sales and Marketing or Degree in relevant field.
• 2-3 years of experience in sales.
• A creative, passionate self-starter with ability to multitask.
• Great time and project management skills.
• A skillful and confident communicator, written, oral and presentation skills.
• Hospitality marketing experience is an added advantage.
• Amiable personality and able to form collaborations with cross-functional teams.

APPLICATION:

Applicants who have met the required criteria should address their applications and copies of certificates to:
Human Resources Manager – Tourism Promotion Services – Uganda
Sent on email to: jobvacancy.kampala@serenahotels.com on or before 20th March 2025