DEADLINE: 25/10/2024
IT Services Management Lead – IT Department
Full-time
Bayport Financial Services (U) Ltd, a multinational, leading non-deposit taking financial institution, is looking to hire dynamic, highly qualified, and skilled individuals for the position of IT Services Management Lead – IT Department
The person will be responsible to ensure that all local IS/IM activities, systems, and practices are in line with Bayport-approved global standards and mandatory procedures (governed by articles in the company policies and procedures). The IT Services Management Lead holder will directly build and manage a local team that are trained and capable of addressing the particular needs and interests of their local colleagues and customers in the office, in the field, and while traveling. Furthermore, he/she will also be responsible to carry out local IS budget planning, reporting, and oversight of execution. This person will report to the Head of Commercial.
Key Requirements and Qualifications:
- Honor’s degree in Information Technology, Computer Science, or a related discipline.
- A master’s degree or equivalent further qualification in a computing or related subject is an added advantage.
- ITIL Foundation and/or Advanced certification is of advantage.
Experience & Knowledge:
- Proven experience of managing a team in the context of a busy local IS environment with at least a minimum of 8 years of professional working experience.
- At least four years’ experience in a managerial/strategic position in a fast-paced business environment overseeing the IT function.
- Excellent general knowledge and experience of all aspects of IS, including service desk, applications, asset management, infrastructure, and information management.
- Ability to manage a dispersed team to deliver ongoing local IS services.
- Experience or a clear understanding of the application of ITIL (or equivalent) as a methodology.
- Excellent communication and presentation skills.
- Ability and interest in understanding BFSU’s various business areas and in making recommendations for business process improvements and simplification.
How to Apply:
Submit your applications and CV in a single PDF file to [email protected] by Friday, 25th October 2024. Please indicate the job position in the subject line. Only shortlisted applicants will be contacted.