Visit Our Partner Site

DEADLINE: 07/03/2025

Manager – Business Operations & Intelligence 

Full-time

MTN Uganda is hiring a Manager – Business Operations & Intelligence  responsible for driving S&D division into a digitized distribution network by supporting the business in its operational excellence, efficiency, and effectiveness.

MTN Uganda Limited is an equal-opportunity employer and is seeking to recruit a competent individual to fill the following position.

Reports to: Senior Manager Digital Transformation & Operations

No. of Vacancies: 1

Main Job Functions:

  • Develop MDIs for MTN distributors.
  • Staff commission structure modeling tied to strategy and business goals.
  • S&D Company Playbook Implementation as described in the digital distribution playbook.
  • Strategic, operational, and business planning workshops facilitation for the S&D organization.
  • Inventory Management and Stock forecasting.
  • Drive Business Efficiency through Trade process automation.
  • Enable the organization to deliver against its strategic objectives through the identification of performance gaps and closing them through digitization.
  • Working closely with technology teams to implement the trade automation tools for the S&D division.
  • Design Data quality management framework, including data quality standards, methods, tools, and governance for MTN Distributors
  • Enable the organization to deliver against its strategic goals through the identification of performance gaps. Evaluate the root causes of the performance issues and provide the visualized analytics to the GM S&D, including corrective actions recommendations.
  • Build the system by which predictive analytics of the performance can be conducted, ensuring proactive address of the performance issues.
  • Provide leadership for the reporting resources throughout the S&D division to ensure consistency, accuracy, and efficiency of the reporting.
  • Put together requirements for the systems and tools.

Education 

  • Bachelor’s Degree in Economics, Commerce Business Management or related course

Work Experience            

  • Minimum 5 years’ experience
  • Background in telecommunication in business transformation, operational excellence, and Business Intelligence areas.
  • Proven track record in Sales and Distribution operation reporting and analytics.

 

Attributes and Skills Necessary Skills:

  • Organized, Disciplined & Prudent
  • Excellent time management skills with strong sense of urgency and action,
  • High sense of confidentiality, integrity, and work ethics.
  • Excellent communication skills (Written and Oral)
  • Effective team player skills
  • People Management Skills: Ability to work in diverse, multi-functional teams responsible for delivering high-quality technical solutions on time and within budget.
  • Work under minimum supervision                                                                                                                                              

 ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

 

CLICK HERE TO APPLY

MTN2 1 - Jobs in Uganda

About MTN Uganda

Industry: Administration
Location: Kampala, Uganda
MTN Uganda Limited is a Ugandan telecommunications operator with the strategic intent of providing telecommunications and digital solutions for Uganda’s progress. Inspired by the belief that everyone deserves the benefits of a modern connected life, MTN has grown to a subscriber base of approximately 19 million customers. MTN was incorporated on 21 October 1998, with the objective to operate as a second national operator of a telecommunications network at a time when mobile cellular service penetration in Uganda was at a low of 0.27%. The company has since contributed to the growth of the telecommunications sector in Uganda with current penetration being at 70% (seven lines for every ten individuals).

Share job on social media

More Jobs

Procurement & Logistics

NGO