DEADLINE: 31/12/2024

Manager – Devices

Full-time

The main Purpose of the Manager – Devices is to manage and report on the device lifecycle for business in line with industry standards and best practice.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Reports to: Senior Manager – Devices

No. of Vacancies: 1

Main Job Functions:

Review device performance (across all defined parameters) and give senior management with reaction actions that are consistent with established company objectives and goals, as well as prepare contingency plans as needed to address gaps or excesses.
On a daily basis, report to management (via device reporting and monitoring) on progress made vs target.
Work with the regional commercial leaders to spearhead the device sales strategy’s implementation.
Determine the desired channel branding and visibility within device outlets.
Manage device specifications, customizations, testing, and onboarding processes, including the introduction of new device functionalities to the network.
Manage Device orders end-to-end including ensuring all necessary documentations and certifications are secured.
Conduct market survey to determine the preferred device specification as recommended by the consumers.
Ensure availability of a wide range of devices and adequate stock levels at all touch points
Execute strategic Partnerships with Original Equipment/Device Manufacturers (OEMs/ODMs) to drive device market share.
Lead device launches and relevant special projects in coordination with the internal teams.
Drive reverse logistics project including Device upgrades, Device Trade-in, Buy Back, Device Leasing, Device Refurbishment and Device Reuse.
Manage the reports and progress of the devices launched and provide the insight for devices.

Education

A minimum of bachelor’s degree.

Other Training:

Project, customer, and stakeholder management skills
Business Intelligence and Data Analytic skills
Report writing skills (MS PowerPoints, MS Word, MS Excel)

Work Experience

At least 5 years in a supervisory/management role in Telecoms marketing and/or Sales
Proven experience in driving device channels.
Experience in device specification development, device supply, retail/sales, support, channel development and problem management
Proven experience in customer management, market research, marketing strategy execution, and performance tracking

Skills & Attributes

A good understanding of systems, networks and mobile telecoms, mobile applications and mobile devices
Vendor or contractor management skills
Flexibility and Agility regarding working hours.
Planning and organizational skills
Communication/reporting skills (verbal and written)

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About MTN Uganda

Industry: Administration

Location: Kampala, Uganda

MTN Uganda Limited is a Ugandan telecommunications operator with the strategic intent of providing telecommunications and digital solutions for Uganda’s progress. Inspired by the belief that everyone deserves the benefits of a modern connected life, MTN has grown to a subscriber base of approximately 19 million customers.