Multi-Property Director of IT – (Pre-Opening) 

Key Duties and Responsibilities:

Managing Projects and Policies

• Functions as on-site project manager who plans and manages both new systems and system upgrades for property site.
• Performs assessments of needs ensuring compliance with budget, standards.
• Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification.
• Prepares project plans and monitors on-site.
• Coordinates multiple-vendor projects.
• Verifies compliance to technology-related vendor contracts.
• Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP.
• Provides timely, accurate, and detailed status reports as requested.

Meeting Technology Needs

• Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc.
• Foresees, identifies and resolves system(s) performance problems.
• Certifies software applications for use at property.
• Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology.
• Verifies property’s technology assets are secure and maintained in accordance with Marriott International policies and standards.
• Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff.
• Verifies availability of current documentation for cabling, network systems, and applications exist.
• Reviews networks’ performance and performs design/re-design as needed to meet property needs.
• Verifies that periodic inventories of applications and hardware are conducted.

Forecasting and Complying with Financial Parameters

• Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property’s overall business success.
• Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V.
• Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
• Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning.
• Reviews vendor proposals and selects appropriate vendor for technologies/hardware.

Building Successful Relationships

• Communicates IR standards and best practices.
• Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner.
• Is viewed as a credible leader by subordinates, peers, and senior management.
• Provides exceptional customer service.

Managing and Conducting Human Resource Activities

• May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster–based systems technicians and managers.
• Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions.

Qualifications, Skills and Experience:

• BS/BA or equivalent work experience. Additionally, 5-7 years’ experience in like position.
• System-related professional certifications preferred.
• Previous management experience and demonstrated matrix management skills
• Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.)

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply:

All candidates who wish to join Marriott should apply online at the link below.

CLICK HERE TO APPLY