Quality Control Officer

Department: Security, Risk and Compliance

Reporting to: Quality Control Team Lead
Direct Reports: Quality Control Technicians & Hygiene Assistants
Key Relationships: Internal, Cross-functional & External
Job Grade: M1

Key Result Areas:

1. Adherence to GMPs and Food Safety Guidelines

• Enforces proper handling of fish throughout processing activities to avoid product damage.
• Enforces the use of proper icing techniques to maintain the freshness of the fish.
• Ensures hygiene and housekeeping standards are maintained across all processing operations.
• Monitors packaging and loading processes to ensure fish remains fresh and presentable.
• Ensures employees follow all Food Safety and worker safety practices.
• Carries out quality control inspections to meet standards.
• Trains production and processing employees on food safety and SQF standards.
• Identifies and rectifies non-conformance in the processing section.
• Updates process, personnel, and environment inspection records daily.
• Educates processing staff on food safety regulations immediately upon observation.
• Reports non-conformances and corrective actions to QCTL on the day of occurrence.
• Inspects the processing plant, ablutions, and surroundings to ensure cleanliness.

2. Sampling and Calibration

• Selects products and ingredients for testing at specific stages of production.
• Tests for chemical, physical, and sensory characteristics.
• Takes samples for external and internal analysis according to the schedule.
• Conducts quality inspections of raw materials, products, and in-process checks.

3. Data Reporting and Interpretation

• Ensures quality inspection results are recorded and reported per Yalelo’s standard manuals.
• Records test data while applying statistical quality control procedures.
• Interprets gathered data against formulas, standards, and specifications to determine quality.
• Keeps management informed of significant issues or developments during inspections.
• Updates quality data in Microsoft Forms daily.
• Ensures all Power BI reports are updated by the second day of the month.

4. Certification

• Supports and implements continuous improvement activities to optimize results.
• Enforces strict adherence to legislative and business process requirements.
• Evaluates data and communicates with management to identify non-conforming products.
• Maintains accurate records of communications, audits, corrective actions, and monitoring.
• Ensures compliance with government and industry quality assurance codes and standards.
• Keeps quality files up to date.
• Issues corrective action requests for non-conformances and ensures corrective actions are done within five working days.

5. Additional Duties

• Perform other duties as assigned by the supervisor.

Key Qualifications and Work Experience:

• Bachelor’s degree in Food Science and Technology and/or Fisheries and Aquaculture.
• Minimum of 2 years’ experience working in quality control operations.

Skills and Abilities:

• Strong leadership, planning, communication, and training skills.
• Excellent analytical, problem-solving, and record-keeping skills.
• Ability to work independently and under pressure.
• Expertise in food safety management systems (ISO 22000:2018, HACCP, GMPs, GHPs).
• Knowledge of national and international food industry standards/regulations.
• Proficient in inspection/audit processes and coordinating multiple audits.
• Must have completed internal auditor training.

Working Conditions:

• 48 hours per week.