Sales Administration Coordinator

Responsibilities

Incentive Schemes Management

• Verify, track and compile all refer & earn payments due and submit for approval
• Compile, verify and submit for approval all employee and sales agent commissions and/or bonuses
• Track, compile and enforce all Sales Agent commission penalties prior to commission payout
• Compile, verify and submit any promotional prizes and rewards due during sales promotion events
• Lead the optimisation of sales incentives to enhance efficiencies as well as performance outputs

Agent Support

• Manage Field Sales Agent registration ensuring all requirements are met prior to onboarding and training
• Take lead in issuing IDs to active Field Sales Agents as well as branding items
• Respond to and coordinate resolution of all Agent matters regarding registration, IDs, sales, leads commissions and branding items
• Act as a key liaison between Agents, Team Leads and the Training Team to streamline onboarding of new Agents
• Analyse and report on the number of active and inactive sales agents on a regular basis alongside Sales Agent performance metrics
• Take lead in generating proforma and commercial invoices in support of all sales efforts ensuring accurate and timely issuance of invoices

Commercial Performance Tracking

• Analyse and report on performance metrics across field sales, telesales and Business Development, including leads, sales and agent recruitment as well as performance
• Own the compilation of BvA analysis and reports based on key performance indicators
• Track and analyse budget expenditures against performance metrics
• Support timely processing of client accounts for refunds alongside any commission clawbacks and maintain organized records of the same

Sales Support

• Support new product pilots and launches and related performance tracking and reporting
• Ensure all client data is complete and accurately entered in the CRM and ERP systems, as required
• Facilitate the compilation, submission for review and completion of Partnerships performance reports
• Coordinate the allocation and dispatch of demo systems alongside branding and marketing materials in liaison with the Marketing and Operations Teams
• Support Logistics Management and travel arrangements for the commercial team where necessary

Does this sound like you?

• A Bachelor Degree in Business or other related field
• At least 3 years’ experience in a similar role supporting large Field Sales Teams
• Hands on experience in working with data collection, analysis and reporting tools
• Competent in Excel, PowerBI and dashboard development
• Excellent communication, listening, and negotiation skills.
• Work experience in direct sales target driven business and good with group presentation and selling
• Comfortable with ambiguity and experience working in a dynamic environment.
• Detail-oriented, delivery-focused, and willing to learn.
• Experience in solar/ off-grid pump systems would be an advantage.