DEADLINE: 24/05/2024

Sales Executive

Full-time

Key Duties and Responsibilities:

  • Answer customers’ questions about products, prices, availability, and product uses.
  • Ensure that customers have been served excellently from the time of getting the order to the time of dispatch.
  • Quote prices by use of price list, credit or contract terms, and delivery dates.
  • Issue invoices and delivery notes for customers.
  • Follow up on customer production orders and ensure timely deliveries.
  • Convert all potential prospects from walk in customers to sales.
  • Receive, record and forward customer complaints to management for corrective and preventive actions.
  • Provide outstanding customer service to improve customer satisfaction and relationship hence maintaining documentation to track customer requests and inquiries.
  • Receive sales orders from customers, confirm payment status and log in for production and delivery.
  • Keep customers informed on the status of their orders and availability of material thereby liaising with production teams on timelines to achieve the delivery.
  • Ensure speedy loading and delivery of customer orders by liaising with materials and dispatch team.
  • Follow up with Finance/Accounts for timely updates, funds confirmation and receipting as per requests sent.
  • Generate and share constructive ideas that may lead to improvement in the ordering process.
  • Follow up with the customers in case they are no longer coming to buy.
  • Share the payment details made by clients with accounts department to confirm the receipt of the same.
  • Any other responsibilities assigned to the job holder by the supervisor from time to time.

 

Qualifications, Skills and Experience:

  • A Minimum of four (4) years’ experience in the sales and marketing field preferably from a Steel Manufacturing company
  • Bachelor’s degree in business administration or any equivalent course from recognized university.
  • Training in business related field
  • Good interpersonal skill and Computer Knowledge is essential.
  • Problem-solving skills and a proactive approach to customer service
  • Should be able to speak a minimum of five (5) of the following languages below:
  • Runyakitara,
  • Runyankole,
  • Rukiga,
  • Rutooro/Runyoro.
  • Rufumbira
  • Kinyarwanda

All prospective employees should send their applications, updated CVs and academic documents in one PDF format to [email protected] addressed to The Senior Human Resources Manager.

Note: Please indicate the position you are applying for in the email subject line. Only successful candidates shall be contacted.

 

Deadline: 24th May 2024

 

DISCLAIMER: Roofings Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences and we do not charge a fee at any stage of its recruitment process.

ROOFINGS - Jobs in Uganda

About ROOFINGS GROUP

Industry: MANUFACTURING
Location: MBARARA
Roofings Group is the leading manufacturer of quality steel and plastic building products in East Africa.

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