DEADLINE: 28/09/2024

Senior Officer-Information Services

Full-time

The Senior Officer-Information Services manage the Commission’s records management program and to ensure professional records management practices are applied to effectively meet the organisation’s records information needs.

Reports to: Manager Information Resources

 

Key Duties and Responsibilities:

  • Develop and implement efficient retrieval tools for information management in the registry and records centre.
  • Maintain and update the UCC file classification scheme, and file diary, and create new files as per organisational business activities.
  • Coordinate with courier service providers to ensure timely delivery of incoming and outgoing items.
  • Maintain records with permanent enduring value in the records centre.
  • Coordinate the digitisation of commission records with permanent enduring value in the records centre.
  • Conduct onboarding sessions for staff on registry procedures and the Electronic Records and Document Management System (ERDMS).
  • Provide technical support to departments regarding filing and records management.
  • Handle budgeting and reporting responsibilities for the registry and records center.
  • Manage and review the performance of direct reports to ensure alignment with organisational goals, assigning tasks effectively, and setting goals for development planning.
  • Maintain flexibility to accommodate any other duties assigned by the line supervisor from time to time.

 

Key Performance Indicators

  • Adherence to file management practices.
  • Incoming and outgoing items delivered on time.
  • Accuracy and completeness of records management.
  • Average response time to departmental inquiries.
  • Regular staff performance reviews.

Qualifications, Skills and Experience:

Education and Professional Qualifications

  • Master of information science, information systems, or business administration with a focus on information systems.
  • Bachelor of Library and Information Science.
  • Membership in a relevant professional body.

Working Experience

  • Minimum of four (4) years in information management or related field

Skills, Knowledge and Abilities

Technical

  • Proficiency in database management.
  • Expertise in records and information management.

Behavioural

  • Strong communication skills.
  • Excellent customer service abilities.
  • Demonstrated integrity.
  • Effective supervisory and leadership skills.

 

How to Apply:
All candidates should complete the online application form and upload their CV, cover letter and relevant certificates at the link below. The CV must include 3 referees including their email address and telephone number.

 

CLICK HERE TO APPLY

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About Uganda Communications Commission (UCC)

Industry: Government
Location: Kampala, Uganda
The Uganda Communications Commission (UCC) is a statutory body established under the Communications Act 2013 to regulate Telecommunications, Broadcasting and Postal sub-sectors. In carrying out its mandate and mission of driving the development of a robust communications sector in the country.

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