Team Leaders (05)

Key Duties & Responsibilities

Program Management & Oversight:

• Overall responsible for ensuring all commitments (traditional/ nontraditional) for the site are managed as per agreed grant documents/ plans.
• Provide leadership guidance to protection manager for effective and efficient implementation / completion of protection programs.
• Ensure that protection manager has developed and following site level implementation plans and overseeing implementation of work plans for accountability against commitments.
• Ensure protection manager has developed and adheres to budget planning, spending and procurement plans to ensure timely and cost-effective implementation.
• Lead site level monthly review meetings to track the performance of the programs, follow up on agreed corrective actions.
• Track ITT and provide guidance to Protection Managers if things are not on track;
• Lead activities/ engagements at site level (internally) to refresh and continue conversations on Alight values – yellow book

Coordination and Advocacy:

• Lead/ coordinate all donor related missions to ensure Alight gets to represent its work effectively
• Ensure Alight actively participates in all elements of site-level coordination (e.g. OPM, UNHCR, Inter-Agency Working Groups) and ensure Alight teams are consulting coordination structures as projects are implemented;
• Maintain an open dialogue with all relevant sectorial and inter-agency actors operating in refugee settlements;
• As a leader develop and maintain strong working relationship with all stakeholders-including Refugee Welfare Councils community leaders, NGOs, UN agencies and CBOs;
• Ensure information from the coordination meetings is timely shared by teams along with quick responses to issues identified;
• Develop and maintain constructive, positive and respectful relationships with key government, OPM and other stakeholders.

Monitoring & Evaluation:

• In collaboration with the Monitoring, Evaluation and Learning Coordinator, ensure relevant monitoring of all program activities and all indicators needed for advocacy and strategic planning;
• Periodically conduct on-site spot checks of activities implemented, and ensure with protection manager that proper documentation of activities is maintained for reporting and lessons-learned purposes;
• Ensure that activities to be implemented are shared with relevant stakeholders for the purpose of collaboration, building relationships, and developing joint activities that make best use of available capacities;
• Participate, as needed, in donor and other stakeholder M&E visits, assuring that Alight is well-represented and sharing project progress as per agreements.

Financial Management and Oversight:

• Oversee application of project funds in collaboration with the Prgogramme Coordinator and the Protection Manager, ensuring proper budgeting of activities to be implemented and advance notification of potential shortfalls / bottlenecks in budgets that require evaluation;
• Track BVA and provide guidance to Protection Managers if spending is not on track;
• Safeguard and adhere to Alight’s internal controls and financial procedures;
• Liaise with Country Finance Coordinator to ensure monthly financial projections and corresponding cash requests are processed in a timely manner;
• Verify weekly cash counts.

Operations:

• With support from the Supply Chain, Core Relief Items, and Logistics Manager maintain oversight of operational systems – inclusive of Security Management;
• Supervise the field-based operations staff to ensure that activities receive adequate logistical support. These include fleet management, procurement, asset and warehouse management;
• Ensure that organizational policies and procedures pertaining to the above are strictly adhered to;
• Serve as Security Focal Point for the area.

Human Resource Management:

• With support from the Human Resources Coordinator maintain the integrity and oversight of HR systems and processes;
• Safeguard the policy environment defined by the Staff Handbook;
• Provide leadership and support to ensure staff well-being and capacity building / learning;
• Promote stress management by providing regular opportunities for staff debriefing; encourage and foster team building initiatives.
• Provide objective feedback to staff performance evaluations as per staff job descriptions regarding performance, expectations and areas for growth and professional development;
• Develop staff capacity building plans in coordination with sector leads and the Programme Coordinator;
• Ensure all staff timesheets are completed accurately by the end of each month.
• Encourage staff to provide feedback and establish mechanism to receive and address complaints and grievances from staff.

Requirements

• A Bachelor’s degree in Social Work, Community Development, Social Sciences, or related field;
• A minimum of 4 years’ program management experience in protection or similar area with displaced populations, or in post conflict settings;
• Excellent experience in leading and managing emergency response project(s) addressing Protection and Livelihoods needs of refugees;
• Good knowledge of international humanitarian best practices, including IASC GBV Guidelines, SPHERE Standards, UNHCR Protection Handbook recommendations, and other relevant foundational documentation;
• Knowledge on SASA! approach is an asset;
• Excellent work experience in training facilitation, mentoring and capacity development;
• Diplomacy and assertiveness, with the ability to confront and discuss sensitive issues with respect;
• Strong coordination skills with proven ability to work across multiple technical areas simultaneously, supporting and mentoring multiple staff members;
• Ability to write quality reports and concept notes;
• Professional fluency in spoken and written English;
• Flexibility and willingness to work early mornings / late nights as required;
• Sense of humour, and ability to lead by example;
• Good computer skills (Microsoft Office, Email, etc.).