Technology Assistant

Employer: Stichting SEMA

Role: Technology Assistant

Type: Fulltime (12 months contract/renewable)

Duty Station: Kampala, Uganda

Supervisor: Technology Manager

Responsibilities: Trainees

Key working relationships: Research and Data, Operations, and Management

Key Responsibilities:

IT Infrastructure & Technical Support:

• Provide first-level technical support to staff, addressing hardware and software issues.
• Support the implementation of technology solutions for data collection, analysis, and visualisation.
• Assist in exploring and adopting new technologies to improve operational efficiency and program effectiveness.
• Collaborate with the technology manager , Program Manager and research team to develop data-driven tools and applications.
• Assist in managing and maintaining SEMA’s IT infrastructure, including hardware, software, and networks.
• Provide technical support to staff, troubleshooting issues and resolving them promptly.
• Ensure the security and reliability of IT systems by following best practices and protocols.

Project Support:

• Work closely with the technology manager and other team members to align technology tasks with organizational goals.
• Foster a culture of innovation and continuous learning within the team.
• Provide technical guidance and support to staff as needed.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years of Proven experience
• Strong technical expertise in areas such as network administration, database management, software development, and cybersecurity.
• Understanding of data management and analysis to support the organization’s research focus.
• Excellent communication and interpersonal skills to interact with both technical and non-technical staff.
• Problem-solving and analytical skills to address technical challenges and find innovative solutions.

Working conditions

The Technology Assistant will primarily works in an office environment, with occasional on-site support for users. This is a full-time job (40 hours/week), with occasional weekend activities (conferences, meetings.)

What We Offer

An opportunity to develop your leadership in the context of an international network and developing your expertise at the intersection of technology, data, public innovation and citizen engagement. This is a great opportunity for a young talented and driven professional with promising managerial experience. We offer a full-time contract for 12 months which may be renewed upon successful completion of targets. The probation period is 3 months. PAYE, NSSF and health insurance are covered, as well as 21 holidays and an annual training budget.

Remuneration is a combination of base salary and increments based on acquisition achievements. Please note we are a small, local social enterprise, and we offer salaries according to Ugandan local organization standards – we do not offer an international organization (UN) scale salary. We are looking for someone who is (willing to be) based in Kampala, Uganda.

Job application procedure:
Email your CV and motivation letter to [email protected] & [email protected]   We will be accepting applications on a rolling basis. To be considered for the first round of selections please submit before 30th August 2024. First interviews with selected candidates will be held in the last week of August.

Note

There shall be no discrimination on the grounds of age, sex, marital status, family status, sexual orientation, disability, race, nationality or religion in any circumstances.