System Management & Support

• Introduce and onboard new users to the SAP system.

• Assign user access rights and periodically review permissions for compliance and security.

• Configure, maintain, and update the SAP system as needed.

• Provide day-to-day SAP technical support and troubleshooting.

• Perform regular data backups and ensure the security of the company database.

• Monitor system performance to ensure reliability and efficiency.

• Develop and maintain customized SAP reports.

• Adapt to new SAP system updates, modules, and process changes.

• Collaborate with the IT team to resolve technical queries and system-related issues.

User Training & System Integration

• Train new staff on SAP system usage and best practices.

• Ensure proper understanding of SAP processes across departments.

• Coordinate with different departments to ensure seamless SAP integration into operations.

Compliance & Maintenance

• Renew and manage company software licenses.

• Understand, implement, and maintain all ISO systems within the company.

• Ensure SAP use aligns with company policies and data protection standards.

• Perform any other duties assigned by management.

Health, Safety, and Environmental (HSE) Responsibilities

• Maintain cleanliness and order in and around the workplace.

• Enforce PPE usage and adherence to safety procedures.

• Guide and train employees—especially new ones—on safe working practices and environmental maintenance.

• Assist management in identifying resources to enhance EHS performance.

• Promote proper waste management, immediate spill cleanup, and good housekeeping practices.

• Support corrective actions for any EHS deficiencies identified during audits or routine checks.

• Ensure prompt medical attention for casualties and collaborate with HR and systems coordinators during incident investigations.

• Safeguard company property and staff security.

• Promote teamwork, professionalism, integrity, and a culture of continuous improvement.

Integrated Management System (IMS) Commitment

• Comply with international standards for Quality, Environment, and Occupational Health & Safety as outlined in the company’s Integrated Management System (IMS) framework.