Majid Al Futtaim is hiring an Associate – Information Technology responsible for supporting the technology infrastructure that powers retail operations, including point-of-sale (POS) systems, inventory management tools, and in-store hardware and software.
ROLE PROFILE
- Maintain and troubleshoot POS terminals, scanners, printers, and payment systems to ensure smooth store transactions.
- Assist in configuring, updating, and supporting retail software (e.g., inventory, CRM, ERP systems) used in-store and online.
- Provide first-level IT support to store staff and back-office teams, resolving hardware, software, and network issues.
- Monitor and maintain store network connectivity, Wi-Fi, servers, and backups to minimize downtime.
- Assist in setting up and maintaining computers, tablets, handheld scanners, and digital signage across retail locations.
- Follow IT security protocols to safeguard customer data, transaction information, and company systems from threa.
- Support integration between physical inventory systems and digital platforms to ensure real-time stock visibility.
- Contribute to rollout of new technologies like self-checkout systems, mobile apps, e-commerce platforms, or cloud-based solutions.
REQUIREMENTS
- Bachelor’s degree in information technology field is required.
- 2 years experience in an IT Department.
- Good knowledge of URA EFRIS Support is a must.
- Strong problem-solving and troubleshooting abilities.
- Good communication and documentation skills.
WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
