CIC Insurance Group is hiring a CEO & Principal Officer – General Insurance with the following duties and responsibilities;

Key Duties and Responsibilities:

• Strategic Leadership & Business Direction
• Develop and execute the strategic plan for CIC General Insurance Uganda in alignment with Group strategy, Uganda market dynamics, and regulatory expectations.
• Drive sustainable and profitable growth through disciplined portfolio management, market intelligence, and strategic partnerships.
• Identify and lead growth opportunities across products, customer segments, and distribution channels within the Ugandan insurance market.
• Ensure long-term competitiveness while maintaining sound technical results and capital discipline.
• Business Growth & Market Development
• Oversee business development and distribution strategies to maximize acquisition, retention, and profitability in the Ugandan market.
• Strengthen and expand intermediary channels including brokers, agents, bancassurance partners, and corporate clients.
• Champion product innovation and market-responsive solutions aligned to customer needs, industry trends, and IRA-U guidelines.
• Oversee marketing and brand initiatives to enhance customer trust, visibility, and market penetration.
• Operational Excellence & Digitization
• Ensure disciplined underwriting practices in compliance with approved underwriting guidelines, pricing frameworks, and reinsurance treaties.
• Oversee claims operations to ensure timely, fair, and cost-effective claims settlement in line with the Insurance Act, 2017, while preventing fraud and leakages.
• Foster a performance-driven underwriting and claims culture supported by data, analytics, and robust risk controls.
• Drive operational efficiency through process improvement, automation, and system enhancements.
• Oversee ICT integration and digitization across policy administration, claims management, customer service, and regulatory reporting.
• Ensure data accuracy, operational controls, and management information systems meet internal governance and regulatory standards.
• Regulatory, Risk & Governance Oversight
• Ensure full compliance with the Insurance Regulatory Authority of Uganda (IRA-U), the Insurance Act, 2017, subsidiary regulations, tax legislation, and Group policies.
• Serve as the designated Principal Officer for General Insurance as required by the IRA-U.
• Maintain strong, transparent, and proactive relationships with the IRA-U and other relevant regulators and industry bodies.
• Support Board and Board Committee governance processes, internal and external audits, risk assessments, and regulatory inspections.
• Ensure effective enterprise risk management, internal controls, and compliance frameworks are embedded across the business.
• Financial Management & Performance Management
• Lead financial planning, budgeting, and forecasting to ensure profitability, cost efficiency, solvency, and capital adequacy in line with IRA-U requirements.
• Monitor and manage key performance indicators including loss ratios, combined ratios, expense ratios, and underwriting margins.
• Ensure timely, accurate, and compliant financial and regulatory reporting in accordance with Group standards and Ugandan statutory requirements.
• Leadership, Culture & People Management
• Build, lead, and sustain a high-performing executive and management team aligned with CIC’s values and performance expectations.
• Drive employee engagement, leadership development, and succession planning in line with Group People & Culture frameworks.
• Promote strong governance culture, accountability, and cross-functional collaboration.
• Ensure compliance with Uganda labour laws, Group HR policies, and performance management frameworks.

Qualifications, Skills and Experience:

• Academic & Professional Qualifications
• Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
• Master’s degree is an added advantage.
• Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent, recognized by the Insurance Regulatory Authority of Uganda.
• Experience
• Minimum of 10 years’ experience in the General Insurance sector, with at least 5 years in a senior management or executive leadership role, preferably within the East African region.
• Proven track record in driving business growth, technical underwriting discipline, operational leadership, and regulatory compliance.
• Demonstrated experience engaging regulators, Boards, reinsurers, and key market stakeholders.

Key Competencies

• Strategic & Executive Leadership: Ability to translate strategy into disciplined execution.
• Commercial & Market Insight: Deep understanding of general insurance products, distribution channels, and the Ugandan insurance market.
• Financial & Technical Acumen: Strong ability to interpret financial, underwriting, and claims performance.
• Regulatory & Governance Strength: High level of integrity, compliance orientation, and risk awareness.
• Stakeholder Influence: Strong relationship management with regulators, partners, reinsurers, and internal teams.
• People Leadership: Ability to build high-performing teams and a strong performance culture.

Our Values

CIC Insurance Group is guided by the following core values:

• Trust & Integrity: We keep our word
• Human-Centered Innovation: We pioneer solutions that transform lives
• Resourceful Collaboration: We achieve the impossible together
• Inclusive Impact: We create prosperity for every community
• Velocity & Excellence: We deliver exceptional results with momentum
• Enduring Cooperative Spirit: We anchor our heritage while building the future

Why Join Us

This is a unique opportunity to provide executive leadership to a growing General Insurance business within a respected regional insurance Group. As CEO & Principal Officer – General Insurance (Uganda), you will play a critical role in shaping strategy, strengthening governance, driving profitable growth, and advancing digital transformation in a regulated and competitive market.

You will work closely with the Group leadership and Board, influence key stakeholders including regulators and partners, and lead a committed team to deliver sustainable value for clients, shareholders, and the wider community. This role offers the platform to make a lasting impact while upholding the highest standards of integrity, accountability, and responsible insurance.

How to Apply:

If you meet the above qualifications and are ready to provide executive leadership for CIC General Insurance Uganda, apply strictly through

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Applications will be reviewed on a rolling basis until the position is filled.