BRAC Uganda Bank Ltd is hiring Customer Relationship Officers – Intern to advise or sensitize prospective and existing clients on BUBL’s loan products and cross-sell other financial products and services.
Reports to: Satellite Manager/Area Manager
Main Job Responsibilities:

  • Advise and sensitize prospective and existing clients on BUBL’s loan products and cross-sell other financial products and services.
  • Conduct training for clients on financial literacy and other relevant topics.
  • Guide clients in completing loan application forms and attaching required documents in line with BUBL’s loan requirements.
  • Perform loan appraisals by conducting field visits to applicants’ homes, agribusinesses, and locations of pledged collateral where required.
  • Disburse approved loans to clients daily in accordance with set performance targets.
  • Appraise loan applicants’ character, credit histories, and conduct reference checks to assess repayment willingness.
  • Monitor outstanding loans and the performance of the loan portfolio daily.

Required Qualifications and Skills:

  • Diploma or bachelor’s degree in any field.
  • Strictly fresh graduates from university.
  • Not above 30 years of age.

Knowledge, Skills & Competences:

  • Strong written, verbal communication, and presentation skills with the ability to persuade clients.
  • Proficiency in Microsoft Office Suite, particularly MS Word and Excel.
  • Ability to work effectively in a team.
  • Demonstrates integrity.
  • Capable of working under pressure with minimal supervision.

Application Process:
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents in ONE PDF FILE, mentioning the job title in the subject line, to recruitment.bracugandabankltd@brac.net no later than Wednesday, 17th September 2025. Applications should be addressed to the Head of Human Resources, BRAC Uganda Bank Ltd.
Note: Only shortlisted candidates will be contacted.