Hostlika is hiring a WHMCS Billing & Administration Officer with strong IT knowledge to manage our billing operations and support the smooth integration of billing with hosting services.
Key Responsibilities
- Manage and maintain WHMCS billing system, including client accounts, invoicing, payment gateways, and automation.
- Monitor and reconcile transactions, handle overdue invoices, and generate financial reports from WHMCS.
- Configure and troubleshoot WHMCS modules for hosting, domains, SSL, and servers.
- Coordinate with the technical team to ensure smooth integration of billing with server and hosting operations.
- Respond to client billing inquiries professionally via ticket/email.
- Audit billing processes to identify discrepancies, fraud risks, or technical misconfigurations.
- Maintain system documentation and propose improvements for billing efficiency and accuracy.
Qualifications & Skills
- Proven experience working with WHMCS (billing, automation, and module setup).
- Strong understanding of web hosting, domains, cPanel/DirectAdmin, and server basics.
- Familiarity with payment gateways (PayPal, Stripe, Mobile Money, etc.).
- Good analytical, and IT administration skills.
- Strong organizational skills with attention to detail.
- Excellent communication skills (written and spoken English).
What We Offer
- Competitive salary with performance incentives.
- Opportunity to work with a global hosting and cloud solutions provider.
- Growth and specialization in hosting, billing, and IT operations.
- A collaborative and technology-driven work environment.
How to Apply
- Send your CV and a short cover letter to contact@hostlika.com with the subject line: WHMCS Billing & Administration Officer – Hostlika. Applications are reviewed on a rolling basis.
